Saving time and money

Module service is an Index Braille keyword. We quickly send spare parts and gladly receive the broken ones in return. You save time and money. We get the opportunity to correct mistakes. It's a win-win situation.

Support » Service training » 4Waves service training

4Waves service training

Service training is held at Index Braille when there are minimum five participants. It is intended for distributors or 4Waves PRO.

  • Maximum number of participators is eight.
  • Service training fee is 1000 EUR, including documentation and hotel.
  • The training is managed by Mr Krister Essberg, Service Manager at Index Braille.

The programme of these 2-days training session is as follows:

Day 1

Basic training in handling and setting up the embossers. An overview in support software. Including:

  • Presentation of 4Waves PRO
  • Company presentation
  • Design principal
  • Installation of 4Waves PRO
  • Setup from front panel
  • Paper loading
  • Changing paper length and width
  • How to find 4Waves documentation etc
  • Replace 4Waves PRO embossing module
  • Run 4Waves with three modules
  • Market feedback and know problems
  • Network installation compared with Basic/Everest/4X4
  • Embosser WEB interface

Day 2

Workshop:

  • Internal Router configuration
  • Monitoring embossing module with Hyperterminal
  • Step, by step fault detecting
  • Firmware upgrade, all modules
  • How to handle different firmware versions
  • Main board versions
  • Maintaining a 4Waves PRO module, service power module
  • Replacement of embossing head
  • Replacement of main board
  • Embosser setup using Embosser Utility
  • Printer driver installation
  • WinBraille installation
  • Vertical alignment adjustment
  • Service training feedback

Check for upcoming 4Waves service training events

 

In this section

Professional knowledge
Requirements
Transport and hotel
Service training schedule
4Waves service training
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