4Waves service training

Service training is held at Index Braille when there are minimum five participants. It is intended for distributors or 4Waves PRO.

• Maximum number of participators is eight.
• Service training fee is 1000 EUR, including documentation and hotel.
• The training is managed by Mr Krister Essberg, Service Manager at Index Braille.

The programme of these 2-days training session is as follows:

Day 1

Basic training in handling and setting up the embossers. An overview in support software. Including:

• Presentation of 4Waves PRO
• Company presentation
• Design principal
• Installation of 4Waves PRO
• Setup from front panel
• Paper loading
• Changing paper length and width
• How to find 4Waves documentation etc
• Replace 4Waves PRO embossing module
• Run 4Waves with three modules
• Market feedback and know problems
• Network installation compared with Basic/Everest/4X4
• Embosser WEB interface

Day 2

Workshop:

• Internal Router configuration
• Monitoring embossing module with Hyperterminal
• Step, by step fault detecting
• Firmware upgrade, all modules
• How to handle different firmware versions
• Main board versions
• Maintaining a 4Waves PRO module, service power module
• Replacement of embossing head
• Replacement of main board
• Embosser setup using Embosser Utility
• Printer driver installation
• WinBraille installation
• Vertical alignment adjustment
• Service training feedback

Check for upcoming 4Waves service training events