Service training schedule

Service training is held at Index Braille twice a year, with focus on V3 Embossers installation and maintenance. It is intended for distributors and end users.

• Maximum number of participators is eight.
• Service training fee is 1000 EUR, including documentation and hotel.
• The training is managed by Mr Krister Essberg, Service Manager at Index Braille.

The programme of these 3-days training session is as follows:

Day 1

Basic training in handling and setting up the embossers. An overviev in support softwares. Including:

• Product presentation
• Company presentation
• Service document system, web and Index CD
• Embosser setup and basic handling
• Embosser installation, configuration
• Network installation
• Replacement workshop, embossing head, main board
• Upgrading firmware
• Upgrade local speech

Day 2

Workshop:

• Replacement of embossing head
• Replacement of main board
• Adapting main board to different embosser models
• Embosser setup using Embosser Utility
• Printer driver installation
• WinBraille installation
• Upgrading sheet feeder
• Vertical alignment adjustment

Day 3

• Embosser WEB interface
• Telnet Embosser monitoring
• Embosser V2, firmware upgrades
• Embosser V2, replace embossing head
• Service training feedback

Check for upcoming service training events