Service training schedule
Service training is held at Index Braille twice a year, with focus on V3 Embossers installation and maintenance. It is intended for distributors and end users.
- Maximum number of participators is eight.
- Service training fee is 1000 EUR, including documentation and hotel.
- The training is managed by Mr Krister Essberg, Service Manager at Index Braille.
The programme of these 3-days training session is as follows:
Day 1
Basic training in handling and setting up the embossers. An overviev in support softwares. Including:
- Product presentation
- Company presentation
- Service document system, web and Index CD
- Embosser setup and basic handling
- Embosser installation, configuration
- Network installation
- Replacement workshop, embossing head, main board
- Upgrading firmware
- Upgrade local speech
Day 2
Workshop:
- Replacement of embossing head
- Replacement of main board
- Adapting main board to different embosser models
- Embosser setup using Embosser Utility
- Printer driver installation
- WinBraille installation
- Upgrading sheet feeder
- Vertical alignment adjustment
Day 3
- Embosser WEB interface
- Telnet Embosser monitoring
- Embosser V2, firmware upgrades
- Embosser V2, replace embossing head
- Service training feedback
Check for upcoming service training events