With remote support selected distributors and Index team have access to specified V5 embosser via Internet. With almost the same functionality as if the embosser is in the same office. This is a cool feature.
How to strengthen and mount the embosser head cable on Everest-D
If the embosser head cable is placed wrong way it will damage the driver transistors.
The montage of the pick-up motor on BrailleBox V5 has been made with sligtly too long screews. To solve this potential issue is recommended to ad washers to the two screws.
Index Basic-D V4 and Everest-D V4 is equipped with identical main boards and firmware. The model may be changed by below instructions.
It may be necessary to replace the SD-Card of the Braille Box in particular service instances. For example if the Braille Box has stopped in "read only stage" (Error 801) you may replace the SD card.
How to replace any of the 13 hammers within an embosser head.
The main board may require replacement if the embosser is down and not responding or has already been upgraded with a new SD-card. In the case of a hardware fault, for e.g. hammer drivers, motor drivers or communication issues.
Do your pick up rollers need a cleaning or update in functionality after extensive use? Here's how.
Firmware versions 1.1.x may be updated to the latest version 1.4.x by replacing the SD-Card on Basic-D and Everest-D V4 embossers. After the firmware upgrade, further upgrades are done via file transfer with ibprint. Firmware 1.1.x has been installed on embossers with serial numbers 50000-50298.
The "Rear Stop Lever" part no. 2035 has been upgraded with a spring and a stronger material as of 2012-10-05 for Braille Box.
The main board may require replacement if the embosser is down and it is not responding to a new SD-card. Or in the instance of a hardware fault as e.g. hammer drivers, motor drivers or communication issues. Please consult Index support.
It can be necessary to replace the SD-Card of a Basic-D V4. This may be needed in instances when the unit has stopped in the "read only stage," (Error 801) or when updating an embosser with firmware 1.1.x (serial number 5298 and below).
The main board may need to be replaced if the embosser is down and not restart able via a SD-card upgrade.
It can be necessary to replace the SD-Card of the Everest-D V4. This may be needed in instances when the unit has stopped in the "read only stage" (Error 801) or when updating an embosser with firmware 1.1.x (serial number 5298 and below).
With V3 sheet feeders there was only two step levels for the sheet card selectors. You may upgrade your V3 sheet feeder with new sheet card selectors for several more options of paper quality.