In the event that the BrailleBox V5 does not start up, the Braille Tray may be opened manually.
All spare parts for V3, V4 and V5 embossers are described; including the part number in the exploded view documents located in the "downloads" section. The spare part web shop is available for ordering spare parts; access to this function is required.
The Everest-D sheet feeder may be adjusted for different paper thicknesses and qualities.
If the page layout is abnormal(0 lines per page), the pre-folded line is out of position or after reloading the embosser firmware you will want to complete a paper calibration.
The vertical alignment of the braille cells may be adjusted from the front panel (firmware 12.01).
The position of the folding line may be adjusted from the front panel by pressing the command HELP + 10.
On Braille Box with firmware 1.5.2 or higher the distance from wall, for each embossing head, may be adjust via keyboard in this instruction.
If you receive the "out of paper" message though the paper tray has paper in it please follow these instructions.
This instruction is available in video format see below link.
A paper jam may be removed after the embosser is powered down. See following instructions for details.
This guide describes how to ensure the Everest-D V4 has a correct start up sequence and embosses quality braille from each of hammers (solenoids).
This list includes important product improvements, date and link for more information.
This documents presents the final montage instruction and exploded view document Basic-D V4.
The sheet feeder is optimized for the use of braille paper and has probably the most stable functionality on the market. However it is important to know how to set it up correctly.
Everest-D V4 protection foam and box is durable. However it is important to look for possible damages if the box has been handled very ruff.
If the Basic-D V4 echo message "paper jam" but the paper movement seems to be OK. This is typically an issue generated by a faulty sensor or sensor holder. It may be corrected by sending a file to disable the paper jam sensor.
This guide describes how to ensure the Basic-D V4 has started up correctly as well as embossing properly the braille for each of the hammers.
Please note, the content in this section is subject to change, we welcome your feedback.
This documents presents the final montage instruction and exploded view document Basic-D V4.
This list includes important product improvements, improvement date and link for more information.
Basic-D V4 has a the best protected packing of the Index embosser line. If properly packed shipping damages is very unlikely.
The Acoustic Hood Basic V4 includes a cutting mechanism in which will cut the braille document where desired.
Do you perform a hammer test and one or more of the hammers appear to not print properly? Check to see if you need to adjust the hammers.
As a distributor you will receive additional access from our homepage including: sales and web shop, spare parts and repair, demos, downloads, volume discounts, support and knowledge base.
The Index V4 embosser is powered on and powered off by pressing the ON or OFF button for approximately two seconds.
Does it appear like dots are missing or your machine has begun embossing weak braille dots? Then you most likely need to change a hammer with in the embosser head.
With Index-direct-Braille you may emboss a standard PDF/Word document , this is no longer required. Emboss literary or contracted braille simply by right click on your PDF/Word file and select you Index V4 embosser. The translation and formatting will be made by your V4 embosser.
As a registered user you will gain additional Index Braille web access otherwise not available.
Distributor level give access to the web shop and distributor pages.
How to use and order from the Index web shop.
The following list of improvements includes product changes and the date of implementation in the production. The Index policy for Braille Box upgrades is to offer upgraded parts to all Braille Box owners previous August 2013.